“Can I be self-managed?”

The short answer is—yes, you can. Even if you’re currently with a provider, you have the right to switch at any time. You don’t need to justify your decision or explain your reasons for making the change.

Many NDIS participants are switching from agencies to personal carers because they find it offers more control, flexibility, and value for money. The shift is often driven by a mix of financial, personal, and service-quality reasons. Here are the main ones:

Greater Choice and Control

• With a personal carer, participants can choose who supports them, how, and when, rather than being locked into an agency’s roster system.

• They can hire someone whose personality, communication style, and cultural background fit well.

More Consistent Support

• Agencies often rotate multiple workers through the same client, which can be unsettling.

• Personal carers provide continuity—participants see the same person regularly, building trust and rapport.

Better Value for Money

• Agencies usually take a large percentage for admin, leaving less for direct care hours.

• Hiring a personal carer (especially with self-management) often means more hours of support for the same budget.

Flexible Arrangements

• Agencies often require fixed shift lengths or minimum hours that don’t match a participant’s real needs.

• Personal carers can be more adaptable—adjusting hours, helping at short notice, or working weekends without extra admin hurdles.

Stronger Relationship-Based Care

• With a direct arrangement, the focus is on the individual, not just a service schedule.

• Carers get to know the participant’s routines, preferences, and goals, which can lead to better outcomes.

Less Bureaucracy

• Agencies may require a lot of paperwork, shift reports, or changes to be processed through multiple managers.

• Personal carers usually communicate directly with participants, making decisions faster.

More Transparency

• Participants see exactly what they’re paying for—no hidden admin charges or “service coordination” fees they didn’t ask for.

Contact us today to discuss how you can transition smoothly, maintain your lifestyle, and keep full control of your funding.

Peter — 0419 132 007